Many boards ask: "Our management company provides a portal. Why do we need CondoSites?"

The answer is simple: while a management company's portal focuses on operations, CondoSites focuses on communication. They are built for different goals, and the best solution is using both together.

• Management Company Portal: Handles resident accounts, financial data, and back-office management.
• CondoSites: Serves as the community's communication hub, document repository, and public presence.

CondoSites is a specialized communication toolkit built specifically for community associations:

• Mass Email Communications: Schedule messages and track delivery.
• Digital Signage: Broadcast alerts to lobbies and clubhouses.
• Custom E-Forms: Gather resident requests and feedback digitally.
• Workflow Automation: Manage maintenance, architecture, and packages.
• Asset Logs: Track community vehicles and pets/ESA/Service Animals and documentation easily.
• Smart Storage: Secure, role-based document management.
• And more!

Management portals are typically tied to your management company's platform. If your association changes management companies, you'll lose access to your existing portal and its history, requiring the association to establish a new platform, migrate records, and re-onboard residents.

CondoSites gives your association peace of mind. You retain ownership of your records, data, and communication history regardless of future management changes. The only thing that changes is the property manager's contact information.

Texas laws mandate that associations keep specific documents online. Even if a management company assists you, the legal responsibility for compliance rests entirely on your board.

• The Problem: If only your management company can publish updates, your compliance relies entirely on their workflow and availability.
• The CondoSites Solution: Authorized board and committee members can instantly upload required files, helping the association respond quickly to evolving statutory requirements.

The biggest differences are found in the platform's purpose, flexibility, and long-term role within your community.

During hurricanes, wildfires, or other major emergencies, management offices may close, staff may be evacuated, and management personnel is often already stretched across multiple communities. At the same time, they may also be dealing with the emergency's impact on their own families and homes. In these situations, relying exclusively on the management company to publish updates or send emergency communications can delay the flow of important and often time sensitive information.

CondoSites allows authorized board members, committee members, and management personnel to send community-wide communications based on their assigned permissions. If one person or office is unavailable, another authorized administrator can continue keeping residents informed.

Don't have the time to manage the site content yourself? CondoSites offers a nationwide network of Authorized Content Services Managers (ACSMs). These independent professionals can handle:

• Initial website setup and organization.
• Document publishing and administrative updates.
• Help maintain required website content and organizational best practices.

A management company's portal helps manage the community. CondoSites helps it communicate and stay compliant. Together, these complementary platforms create a more complete digital experience for your community.